What personal information do we collect from users that visit our website?
When you visit the website, we automatically collect certain information about the way you browse our website and your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. We also automatically collect information about how you browse the website, which pages you visit and generally how you interact with our website. Additionally, as you browse the website, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the website, and information about how you interact with our website. We refer to this automatically-collected information as “Device Information.”
When do we collect information?
We collect information from you when you browse our website, subscribe to a newsletter, fill out a form or enter information on the forms of our website. We refer to this information as “Enquiry Information”. We collect enquiry information from you such as your name, email address, phone number, website and country of origin.
How do we use your information?
We use information from signups for our newsletter, survey responses or marketing communication, website surfing, or use certain other website features in the following ways: • To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested.
- To improve our website in order to better serve you.
- To allow us to better service you in responding to your customer service requests.
- To send periodic emails regarding your order or other products and services.
- To follow up with you after correspondence (email or phone inquiries)
About cookies on our website
Turning off cookies
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You can do this through your browser settings. Since each browser is a little different, look at your browser’s Help Menu to learn the correct way to modify your cookies. If you turn cookies off, it will not affect the user’s experience.
Various security measures such as SSL are implemented by us in accordance with industry standards to protect the security of your personal information as well as sensitive information (such as credit card number) both online and offline. If you have any questions about security at the Site, you can email us by clicking here.
How do we protect your information?
Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our website as safe as possible. We use regular Malware Scanning Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. We implement a variety of security measures when a user enters, submits, or accesses their information to maintain the safety of your personal information.
Third-party disclosure & Information Sharing
As a business to business provider, we will often share your data with an affiliate distributor in order to fulfil customer requests, such as to purchasing products. This is the only instance where we will share customer data. Otherwise, we do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when its release is appropriate to comply with the law, enforce our website policies, or protect ours or others’ rights, property or safety.
We collect your email address in order to:
- Send information, respond to inquiries, and/or other requests or questions
- Process orders and to send information and updates pertaining to orders.
- Send you additional information related to your product and/or service
- Market to our mailing list or continue to send emails to our clients after the original transaction has occurred.
If at any time you would like to unsubscribe from receiving future emails:
Follow the instructions at the bottom of each email and we will promptly remove you from ALL correspondence.
Also if you want to change your personal information at any time, you can do so:
- By emailing us
- Re-filling out contact/enquiry forms
F.N.Ecopharm Hellas Ltd
S.Kyprianou 1, 4193 Limassol, Cyprus
Last Edited on 2018-05-22